About Us:

At Pacwill, air quality is our focus. Every day, throughout Canada, government agencies, researchers and industry rely on our instrumentation for critical air quality measurements. For 30 years, our team has been providing quality air and process gas measurement equipment - and backing it with our dedicated service and support.

Our work environment includes:

• Casual work attire
• Relaxed atmosphere
• Work-from-home days

Join our company of professionals and support staff in the role of Inside Sales Representative. This full-time position is based out of our Stoney Creek office, servicing our customers from BC to Ontario.

• Respond promptly & professionally to inquiries via phone, email, database, or Teams.
• Prepare price quotations, proposals, and bids
• Provide technical guidance & sales support with product specifications, options, and accessories.
• Proactively follow up with sales team to move leads, quotes, and projects toward closure.
• Maintain and organize customer reports.
• Maintain & update CRM system to track sales prospects and prevent missed sales opportunities.
• Collaborate with Service, Operations, and Logistics to support sales activities.
• Foster strong, long-term relationships with manufactures and the sales team to promote engagement and drive sales.
• Attending the occasional conference or trade show.

Qualifications:

• College diploma or equivalent in related field, 2 years technical inside sales preferred.
• Strong verbal and written communication skills and proficiency using Microsoft Outlook, Excel and Teams.
• Ability to grasp technical concepts.
• Solutions based thinking with a mind for creative problem solving.
• Exceptional organizational skills and keen attention to detail, capable of managing multiple sales opportunities concurrently.
• Proactive and customer-focused, anticipating needs and resolving issues promptly while adhering to company guidelines.
• Patient and adaptable, able to work effectively with various personalities.
• Willingness to learn and dedicated to delivering sales success.
• Exposure to industrial air monitoring equipment is a strong asset.

Benefits:

• Extended health care
• Life insurance, dental, and vison care
• RRSP with company match
• Paid time off
• Profit sharing
• Work-from-home day

Schedule:

Monday to Friday
8:00am-4:30pm
4 days in office, 1 day from home
We are committed to providing equal employment opportunities and accommodations to applicants per the Accessibility for Ontarians with Disabilities Act (AODA). Applicants may request accommodation during the recruitment process.